Firstly, we're sorry to hear you're thinking of leaving us! Can we do something to help you before you leave?

If you would like to cancel your membership, you can do so at any time. Log in to the relevant payment processors customer service portal. Once you've logged into your account you'll be able to manage every aspect of your subscription, including cancelling further rebills.


Tip: Non-Recurring Memberships do not require cancelling.



Payment Processor
Management Portal
CCBill
Epoch


Manage your CCBill Account


CCBill has its own consumer support, you can contact them 365 days a year for any billing or account queries. Please use our password support page if you have any username or password issues.


CCBill Contact Details





Manage your epoch account


Epoch also has its own consumer support, you can contact them 365 days a year for any billing or account queries. Please use our password support page if you have any username or password issues.


Epoch Contact Details